Frequently Asked Questions
FAQ’s
If you are new to the idea of self storage, Satellite Self Storage has furnished answers to some of the more common questions our clients have asked about our facilities. Self storage is not really much different from the storage at your home or business. But the differences that do exist are significant. For example, the majority of new homes and many older homes have no basements nor is the storage space that does come with the home barely large enough to store a couple of filing cabinets and seasonal clothing and decorations.
Satellite Self Storage facilities offer a wide range of storage sizes to fit the volume of goods you need to store, including vehicles. We also take great care to ensure your goods are safe and the storage environment is clean and pest free. Additionally, each of our locations has storage available that is climate controlled.
Contact us today and begin receiving all the benefits of storing your goods at one of our convenient locations in Eastern Monmouth County, NJ.
View Our Size GuideFAQ’s
- Is it a simple process to end our storage agreement? Yes. All we require is a ten day notice from you of your intention to remove your goods from storage. After the unit is empty, remove your lock and then sign the vacate papers.
- Are there moving trucks available to use? Each facility has moving trucks available. We waive the daily fee on move in, and only charge 50% of the fee at the time of vacating.
- Can I purchase moving supplies from Satellite Self Storage? Yes. We stock a comprehensive range of packaging materials, from boxes and tape, to bubble wrap and butcher paper, at very competitive prices. We also stock plastics to cover your lounges, mattresses and other furniture for its protection.
- What are your operating hours and when can I access my goods? The leasing office at each of our facilities is open from 8:00 AM to 6:00 PM, Monday through Friday, 9:00 AM to 5:00 PM on Saturday. Access to your unit is available from 6:00 AM to 10:00 PM, 365 days a year. If you desire 24 hour access, please speak to one of our staff for details.
- Do I need to book storage space ahead? As there is quite a high demand for our services, we recommend that once you have decided to entrust your goods to us, that you secure your unit with a deposit. This deposit will ensure your space is available when you are ready to move your goods into storage. For your convenience, we accept cash, checks and the following credit cards – Visa, MasterCard, American Express, and Discover.